Enhanced Control: Outsourcing can seem like losing control over your systems, but TJB ensures your priorities guide our work. TJB collaborates closely with your team, keeping you in control of your practice’s direction. Improved Communication: While external providers may present communication challenges, TJB’s clear processes ensure quick resolution of any issues. Our streamlined communication channels address EMR and billing issues promptly. Expert Oversight: You may worry about losing direct oversight of staff. TJB replaces the need for in-house management, allowing you to focus on patient care while we handle the technicalities. When you outsource to TJB, our team works seamlessly with you to optimize systems, ensure accurate and compliant billing, reduce costs, and improve overall efficiency. Heightened Security: Data security is crucial. TJB’s HIPAA-trained team safeguards your patient information with advanced security measures. Our stringent data security practices protect sensitive information, ensuring compliance. Cost Efficiency: Sharing financial data externally can be concerning. TJB’s robust financial management processes protect your data while maximizing revenue. Outsourcing reduces the need for significant investments in infrastructure and personnel, freeing up resources for core functions. Scalability: As your practice grows, TJB seamlessly scales to meet your needs, allowing for efficient and effective adaptation without significant additional costs or complications. Reporting and Analytics: We provide insights through detailed reports and analytics, enhancing financial performance.

Our services go beyond just processing billing claims. We identify gaps and provide solutions to ensure the financial well-being of your practice. Our exceptional and experienced professional billing team are ready to support your practice’s billing needs. Our approach to professional billing makes us stand out when compared to other billing companies. We are an advocate for your practice becoming part of your care team. We take the PPP approach to supporting your practice, always focusing on what is important to you -- patients, providers, and the process. Partnering with TJB to support your billing activities instead of doing it in-house makes good business sense. We work with your in-house billing team to manage the entire revenue cycle process from claim creation through payment posting. Working with TJB’s billing team allows your staff to focus on positive patient outcomes leaving the confidential patient financial conversations outside of your office setting. We use your EMR system to process your billing and our expertise in processing claims allows you to get paid faster. We also supplement your staffing, so you do not have to hire a full-time medical biller.

Supporting technology for a medical practice often involves multi-step processes. It is helpful for a practice to partner with a knowledgeable resource who understands your EHR system. Our EHR professional services team helps practices like yours thrive and keep up with the changing environment of EHR software by offering various solutions for compliance and optimization. The TJB team works collaboratively with you in protecting the time and money you have invested in your EHR. We help you manage your clinical software and other processes that help providers and staff manage your patient’s needs. We partner with you to improve patient safety, healthcare delivery, and communication between healthcare providers, patients, and hospital affiliations. Our shared goal is to utilize technology to lead your organization to improve the efficiency, accuracy, and reliability of health care services. We are available to help you understand and manage your technology.

TJB can use any practice management system that you currently have, if we have connection and system access rights. Our billing staff has experience in most major EHRs including Epic, eClinicalWorks, & Athena.

Yes, patient statements will be generated on a regular basis to inform the patients of activity on their accounts. Should it be necessary, we will contact the patients regarding any delinquent balances. We will work closely with your office ensuring accounts are handled in a manner that meets with your approval. Yes, patients can contact us directly for any billing issues.

At TJB we offer coding and audit services to help practices reduce risk. We perform billing and coding audits for all new clients, followed by regular audits for ongoing education, revenue improvement, and compliance. Billing audits are essential to ensure your practice runs efficiently and stays liability-free by reviewing coding accuracy, policies, and procedures. Here are key reasons to conduct billing audits: Catch incorrect or outdated codes before payers flag them and request their own audit Protect against fraudulent billing and claims Uncover coding errors, missing documentation, and lost revenue Prevent recovery audit contractors from investigating your practice Fix undercoding or overuse of codes to ensure proper billing for documented procedures Identify reimbursement issues and find opportunities for better reimbursement

As your partner, TJB will collaborate with your internal team, adhering to your preferred communication protocols and workflow integration. This includes weekly meetings with our EHR & billing teams as well as monthly executive summaries for the leadership team.

At TJB Consulting, we have extensive experience in a wide range of medical specialties. Our team understands the unique needs of various fields, such as pediatrics, internal medicine, OB/GYN, nephrology, neurology, and vascular care. This diverse expertise allows us to manage the specific requirements of your practice with accuracy and efficiency. Whether you’re in primary care or a specialty field, we have the knowledge and skills to optimize your processes and support your practice's success.

A managed services agreement outlines both parties’ responsibilities, including what services will be provided and response times. Having a managed services agreement gives you access to TJB’s EMR Professional Services Team to assist you in managing your EMR. Highlights are: · A focused and productive team · Get ahead of issues before they get out of hand · Access to support services without overhead costs · Continuity and institutional knowledge of your operations · Managed service desk- 24x 7 help desk support for your practice · Predictable cost - simple / monthly pricing · Dedicated EMR specialist · Guidance and support for your practice